> For the complete documentation index, see [llms.txt](https://guides.reallivesworld.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.reallivesworld.com/gamer/gamer-dashboard-guide/settings-and-access/editor.md).

# Account and support

#### Account settings

Account (or Account settings in the sidebar) is where you manage your profile and preferences tied to your login.

What you might do here

* Update name, email, or other profile fields your product offers.
* Change preferences where available (for example theme or language).
* Sign out when you finish on a shared device.
* Switch profile if your login has more than one profile; choose the one that matches how you are using the product (for example Gamer).

<figure><img src="/files/2vvYeNsHMbnobRpFn1sK" alt=""><figcaption></figcaption></figure>

Tip - \
If the screen does not look like the Gamer dashboard, confirm you are on the correct profile before changing anything else.

***

#### Device list

Device list shows devices or sessions linked to your account, depending on how the product is set up.

What you might use it for

* See where you are signed in.
* Sign out of a device or session you no longer trust or use.

Useful on shared computers.

***

#### User guides and feedback

**User guides**\
Opens in-product help or links to documentation. Use it for step-by-step help or official descriptions of features.

**Feedback**\
Use this to report a problem, ask a question, or suggest a change. Prefer this when something seems broken, unclear, or missing.

***

#### First-time tour&#x20;

Gamers see a short tour of the top bar and sidebar the first time they use the dashboard (including Experience Hub and Live a Life). You can complete or skip it. Account includes replay tour, you can run it again later.

***

#### Before you contact support (non-billing)

Check in this order:

1. Account — Correct profile? Email verified if the product requires it?
2. Device list — Any session you should end?
3. User guides — Does help already answer the question?

For “I cannot play”, credits, renewal, or payments, read License and credits (Gamer) first, then use Feedback if it still does not add up.

When you contact support, say what you clicked, what you expected, and what happened (and, for money issues, what you bought and when, if you can).

***


---

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